Have additional questions or comments?
Please make sure to read the common FAQs above for the quickest answers to the most popular inquiries. We will respond to every email within 24 business hours in the order we received them, excluding weekends and holidays. Our normal operation hours are from 9AM to 4PM (PST) on Monday-Friday, excluding weekends and holidays. To avoid any delay or confusion, we ask that you reach out to us from the contact email provided on your order. At the moment, we currently do not offer phone support.
By Email (Please include your full name, order number, email address on order - If applicable):
FOR SHIPPING SPEED OR TRACKING INFORMATION - Please see the timetable above located under Shipping & Handling - "I just placed my order, when will it be shipped?"
Defective Items / Returns & Exchanges